Privacy Policy


Autumn Pools and Landscapes (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information in accordance with the **Privacy Act 1988 (Cth)** and the Australian Privacy Principles.


This Privacy Policy outlines how we collect, use, disclose and store your personal information.


1. What Information We Collect


We may collect personal information that is necessary for us to provide our services, including:


  • Full name
  • Contact details (phone number, email address)
  • Property address or project location
  • Project details and requirements
  • Any additional information you provide through our website, enquiry forms or direct communication


We may also collect non-personal information such as website usage data via cookies and analytics tools.


2. How We Collect Information


We collect information in a number of ways, including when you:


  • Complete a contact or enquiry form on our website
  • Contact us via phone, email or social media
  • Engage us to provide services
  • Interact with our website (via cookies or analytics tools)


3. How We Use Your Information


We use your information to:


  • Respond to enquiries and provide project advice
  • Prepare quotes, proposals and contracts
  • Manage and deliver our services
  • Communicate with you throughout your project
  • Improve our website and services
  • Comply with legal and regulatory obligations


4. Disclosure of Information


We may disclose your information to third parties where necessary to deliver our services, including:


  • Contractors, suppliers and consultants involved in your project
  • Professional advisors (such as legal or accounting services)
  • Government or regulatory authorities where required


We do not sell or rent your personal information to third parties.


5. Storage and Security


We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure.

Your information may be stored electronically or in physical records and is only accessible by authorised personnel.


6. Cookies and Website Analytics


Our website may use cookies and third-party analytics tools (such as Google Analytics) to:


  • Understand how users interact with our website
  • Improve user experience
  • Support marketing and advertising efforts


You can choose to disable cookies through your browser settings.


7. Access and Correction


You may request access to the personal information we hold about you and request corrections if necessary.

To do so, please contact us using the details below.


8. Contact Us


If you have any questions about this Privacy Policy or how we handle your information, please contact:


Autumn Pools and Landscapes

Email: tim@autumn.net.au

Phone: 0434 604 978


9. Updates to This Policy


We may update this Privacy Policy from time to time. Any changes will be published on this page.